The system was not well-recognized in the university and many are not able to avail of the service due to lack of hosts in their areas.
Being in an unaffiliated carpool group is a risk for them because if any problem arises within their group, Ateneo might not be able to attend to them immediately as the association between them and the university is unofficial.
Communication is a major issue among carpoolers because some of them end up ditching their rides which delays them from leaving the campus because of waiting.
The ride-matching is facilitated on Facebook. This means that there is no proper system to organize rides; just one comment on the thread, it will probably go up first in their page.
It took so many media for a user to score the carpool service such as the Google Form, Facebook, and SMS.
The unorganization of the threads due to Facebook’s algorithm makes it difficult for the user to navigate through the page.
How might we provide Ateneans with an organized carpool system that allows them to communicate with their carpoolers effectively and assures them of a ride going to school and going home?
Two prototypes were created on Figma: one for testing and another for revision. Three users tested the application. It took them 5 minutes on average to navigate through the entire prototype.
The tasks were signing up, joining a ride, providing a ride, and messaging the carpool provider.
The tasks were accomplished in a short amount of time. Users found themselves confused at times but they resolved the issues as they progress through the app.
Many pointed out that there were components the app still lacks, and organization of carpools can still be improved after they have finished navigating through the application.
They found that there were too many steps to reach the messaging feature. It was also suggested that users must be notified when carpool leaders are cancelling their trips.
Consider other stakeholders as the research was very rider-centric; the focus for the carpool leaders and drivers was misplaced.
The service relied a lot on the carpool leaders and drivers but they weren’t attended to very well since the mindset was locked on the users that want to avail the service.
My undergraduate thesis aims to help jeepney drivers send their children to college through introducing scholarships to them and financial evaluation.
This website is an anthology of works by Lumad students, college facilitators, and advisers. Through stories, the project aims to empower the youth.